Privacy Policy

Welcome to NerdyBuddy. Your privacy is important to us. This Privacy Policy explains how NerdyBuddy collects, uses, stores, and protects your information when you use our mobile application.

1. Information We Collect

When you use NerdyBuddy, we may collect the following information:

• Name
• Email address
• Employee ID (if provided by your organization)
• Company or organization information
• Device information (device model, operating system, app version)
• App usage information
• Chat queries submitted within the application
• Login and authentication information

2. How We Use Your Information

We use your information to:

• Authenticate users securely.
• Provide AI-powered answers from your organization’s knowledge base.
• Improve application performance and user experience.
• Maintain security and prevent unauthorized access.
• Generate usage analytics for organizations.
• Respond to customer support requests.

3. Organizational Data

NerdyBuddy is an enterprise application.

Documents uploaded by organizations remain under the ownership and control of the respective organization. Employees can only access information according to their assigned permissions.

NerdyBuddy does not publicly share organizational documents.

4. AI Processing

Questions submitted by users may be processed by AI technologies to generate accurate responses based on authorized organizational knowledge.

Original documents are protected and are not exposed directly to users.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Secure authentication
• Encrypted communication
• Role-based access control
• Secure cloud or on-premise deployment (depending on customer requirements)
• Regular security monitoring

Despite our efforts, no method of electronic transmission is 100% secure.

6. Data Sharing

We do not sell your personal information.

We may share information only:

• With your organization for administration purposes.
• With trusted service providers assisting in application operations.
• When required by applicable law.
• To protect legal rights or prevent fraud and security threats.

7. Data Retention

We retain information only as long as necessary to provide our services or comply with legal obligations.

Organizations may request deletion of their data according to applicable agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal data.
• Withdraw consent where applicable.
• Request information about how your data is processed.

Requests should be submitted through your organization or by contacting us directly.

9. Children’s Privacy

NerdyBuddy is intended for business and organizational use only.

The application is not directed toward children under the age of 13, and we do not knowingly collect information from children.

10. Third-Party Services

The application may use trusted third-party services for authentication, analytics, notifications, cloud infrastructure, or AI processing. These providers process data in accordance with their own privacy policies and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

NerdyBuddy

Email: info@nerdybuddy.com

Website: www.nerdybuddy.com